Specialization :ITeS
Projects Done :
- Understanding Store Level Customer Experience Practice (sites : Levis, Nilgiri's & Sony World)
- Study on The Banking Industry - Site : UCO Bank
- Rural Immersion Project - Gramadarshan
- In-house Customer Experience I - at 365 Media
- In-house Customer Experience II - Process Proficiency and Operational Efficiency at 365 Media
Total Experience :Total experience of 6+ yrs
- Aegis BPO Ltd., as Asst. Manager (2007-present)
- Teletech Services Associate as Team Leader (2004 - 2007)
Campus Placement :Aegis, Bangalore ( International placement).
Designation :AM Operations
