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Executive Education

Post Graduate Program in Business Management (PGPBM)

Post Graduate Program in Business Management (PGPBM) is a full time professional program, endeavoring to create Customer Centric Operational Managers, who can also think, in the Services Industry

Presenting the MBA of the future

15 months of sharpening potential a glimpse of the year ahead

Term 1

  • Foundation Program
  • General Management Program delivered by IIM Indore
    • Behavioral Studies
    • Sales & Marketing Fundamentals
    • Service Management
    • Operation Management
  • Communications
  • Industry Overviews
  • Industry visits

Term 2

  • General Management Program delivered by IIM Indore:
    • Financial Accounting
    • Innovation & Creativity
    • Human Resources Management
    • Marketing Research
    • Economics
    • Understanding of New media
  • Customer Experience Management Program by SQC, Singapore
  • Professional Selling and Communication Skills
  • Industry Specialization as opted by the participants [from the options of Telecom, Retail, ITES, Banking, Insurance and Customer Experience Analytics]
  • Industry visits

Term 3

  • Customer Experience Management Program delivered by SQC, Singapore
  • General Management Program by IIM Indore:
    • Strategic Management
    • IT and Business
    • Data Mining for Decision Making
    • Customer Life Cycle Management
  • Industry Specialization
  • Industry visits

Internship

  • 16-week internship in the related industry.
  • Exposure to the real corporate environment.

Institute of Customer Experience Management’s Post Graduate Program in Business Management is a 15-month program where the onus of learning would rest with the student. A lot of effort would need to be put in to prepare for each session. Every course has various evaluation components such as the following:

  • Class Participation and Role plays
  • Quizzes and Case Studies
  • Individual and Group Assignments
  • End Term Examinations

The pedagogy for each course is determined by the course faculty in consent with the Director and based on the overall guidelines of Aegis Global Academy.

For more information