Aegis Global Academy - institute of customer experience management

Aegis Global Academy provides an absolute advantage with its curriculum, delivery and the industry preparedness. While the primary objective is to make a difference to service-oriented industries, the secondary objective is to deliver the same by staging customer experiences. Customer Experience shall be the new platform for competition and what better way is there than to be pioneers in the defining dimension of competition? If seeing is believing, enroll, experience and excel. management education, an MBA equivalent, catered exclusively to the services industry. Our emphasis on experience management extends even to the way we have designed our curriculum. We call it the 65x35 approach. Partnering with world-leading experts in the field of education and experience management, we have crafted a program that will put you right in the center of experiential learning through live management of customer contact channels and internships for 65 percent of your course requirement. This will be backed rigorous theory and evaluation for 35 percent of the program time. In sum total, we are confident that at the end of your program you will be 100 percent ready to manage your interactions from day one in the industry.